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The share link is blank

A few things to check prior to using the share link feature:

  • Save the diagram by clicking on the save icon found on the top-right corner of the toolbar.
  • Go back into the project menu where your diagram resides and activate the shared toggle button.
  • Head back into the diagram you wish to share and click on the share link icon.
  • The link that can be used to share the diagram should be presented.

Have a look at our Share a diagram how-to guide for other ways to share your diagram. 

If you are still having trouble, please get in touch via email to

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